Who we are
Our website address is: https://speaktruthshirts.com. Privacy is important to us. We do not add extra tracking or information gathering to our site. We purposefully avoid using analytics and website stats that use Google Analytics (which is almost everything). For transparency and to promote their work, we will tell you that we use Plausible Analytics. Read more about them here. The following are the necessary privacy information for this ecommerce website.
Media
If you upload images to the website or send them via email, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We also use cookies to keep track of cart contents while you’re browsing our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
What we collect and store
We collect information about you during the checkout process on our store.
While you visit our site, we track:
- Products you’ve viewed: we use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we use this for purposes like estimating taxes and shipping
- Shipping address: we ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for at least seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments
Credit card payments are accepted and processed using Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and customer’s billing information. Please see the Stripe Privacy Policy for more details.
Taxes are calculated using the value of goods in the cart, value of shipping, and destination address. Shipping is calculated using the destination address, purchased product IDs, dimensions, weight, and quantities. Shipping labels are created using the customer’s name and address as well as the dimensions, weight, and quantities of purchased products.
If you pay with Google Pay or Apple Pay, you will be subject to their privacy policies.
What we share with others
For credit card payments, we send the purchase total, currency and customer’s billing information to Stripe as our payment processor. Please see the third party’s privacy policy (Stripe’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the carrier directly or via EasyPost, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.